Shipping and Delivery

Sizing Guide
Next Day Shipping

Our goal is to dispatch all orders by the following business day (Mon-Fri), excluding public holidays. However, a few factors might delay the shipment.

If your order includes one of the following issues, there may be a hold-up in processing:

  • You have provided an invalid address when placing your order,
  • Your order has been held by our security system to be screened,
  • An item in your order has unfortunately oversold,

We'll keep you posted if there are any delays due to peak sales periods, so keep an eye on your emails,
Where Is My Order Being Shipped From?

All orders are hand made and shipped in Pensacola, Florida.
How Much Does Shipping Cost?

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.

Returns

Return Conditions

  • Items must be unworn, unwashed, and unused
  • All original tags and labels must be attached
  • Items must be returned with original packaging (e.g., shoeboxes, protective cases, product sleeves)
  • Items must be in resellable condition, free from damage, wear, or scent
  • You must provide proof of purchase (order number, confirmation email, or store receipt)

Non-Returnable Items
The following items are not eligible for return due to hygiene or sale conditions:

  • Face masks
  • Intimate apparel (including underwear and bodysuits)
  • Swimwear
  • Earrings
  • Gift cards
  • Items marked as Final Sale

Additional Notes

  • Refunds (where applicable) can only be issued to the original payment method
  • Footwear returns must include the original, undamaged shoebox. For online returns the shoebox must be placed inside an outer satchel or box (shoeboxes must not be taped or marked)
  • If your order included a free gift (Culture Kings NFS) and you’re requesting a refund, the gift must also be returned
    If you're exchanging or receiving store credit, you’re welcome to keep the gift
  • A change of mind return refers to any return where the item is not faulty or incorrect, but is being returned for personal reasons such as incorrect size, unwanted style, or simply no longer wanting the item.
How Do I Package My Return?

All return items must be shipped within a protective shipping bag or box. You can either use the postage bag/box that your order came in, or you can purchase one at your local post office.